Here’s a few hacks that will help you make the convos smoother and reduce some drop-offs.
Bear in mind that this is just a bonus weapon in your arsenal, not the core of it.
Prospect: “We use Asana for project management.”
You: “How is that working for you?”
VS
“Great, how is that working for you?”
The tonality changes a bit and makes the convo more friendly/smoother.
E.g. “Cool, how is that working for you? Saw that you were mentioned by Asana on their blog actually.”